City of Chesapeake
On-site Parts and Support
Streamlining parts for over 1800 vehicles & equipment
The City of Chesapeake wanted to privatize the parts operation at their City Garage and achieve improved efficiency at all levels. Tidewater Fleet Supply over-delivered on this project, which led to a strong relationship that continues to this day.
From avoidable inventory carrying costs and a complicated parts requisitioning process to liability for lost, stolen, or obsolete parts, the City of Chesapeake had a few major areas that needed improving. They needed experts who could eliminate these inefficiencies and provide solutions that would elevate their operation.
Tidewater Fleet Supply used the Integrated Supply model that we’re known for and dedicated an on-site expert team to the City of Chesapeake’s City Garage. We worked closely with major stakeholders and team leaders to fine-tune their inventory of on-hand parts. And we leveraged our buying power with Automotive Distribution Network and the VIPAR Heavy Duty Organization to help this customer eliminate the markup that comes with a middleman. With such comprehensive service, we were able to help them go from a whopping 40 parts suppliers to just one: Us.
Prior to Tidewater Fleet Supply managing its parts inventory, the City of Chesapeake found itself out of stock for 400+ parts that they carried at any given time. TFS was able to supply and fill those needs so that the number of out of stock parts was reduced from 400 to just 25 at the most. The availability of parts on demand significantly improved operational readiness and TFS played the leading role in helping the City of Chesapeake save over $1 million dollars (and counting).
TFS has saved us over $1M to date, by purchasing the same parts we were buying, but going directly to the manufacturer and eliminating the middleman and the associated markup.
George S. Hrichak, Fleet Manager
City Garage, City of Chesapeake, VA
TFS staff at our location are outstanding at meeting our parts needs for our day to day operations. Their performance continues to confirm that our decision to transition to contractual in-house parts need fulfillment was correct. Working with TFS will add value to your organization!
Tony Spivey, Sr, Operations Manager
Fleet Services Department, City of Hampton, VA
Managing the parts situation for a constantly changing assortment of equipment is no easy task. TFS does an excellent job of this and I would recommend them to anyone who would undertake privatizing their parts operation.
Dave Barnes, Contract Officer
Huntington Ingalls Industries - Newport News Shipbuilding